At M.O.T.H Counseling & Wellness, we are committed to protecting your privacy and the security of your personal information. This notice describes how we collect, use, and protect the information you provide when you contact us through our website.

Information We Collect

When you use the contact form on our website, we may ask you to provide the following personal information so that we can effectively respond to your inquiry:

• Your Name

• Your Email Address

• Your Phone Number

• Any other information you choose to provide in the "Message" field (e.g., reason for seeking services, preferred contact time)

How We Use Your Information

The information you provide is used solely for the purpose of responding to your request for contact and determining if our services are a good fit for your needs. Specifically, we use it to:

• Respond to your questions or comments.

• Schedule a free phone/Telehealth consultation.

• Provide you with information you have requested.

Important: Submitting a form via this website does not establish a therapist-client relationship. Confidentiality of therapy sessions begins only after we have met for an initial intake appointment and signed formal consent forms.

How Your Information Is Protected

We implement a variety of security measures to maintain the safety of your personal information:

• Secure Forms: All information submitted through the website contact form is encrypted using SSL technology (you will see "https://" in your browser's address bar).

• Secure Communication: Once we begin communicating, we will use a HIPAA-compliant email platform (e.g., through your EHR like SimplePractice) for further communication involving protected health information (PHI).

• Limited Access: Your inquiry information is only accessible by me, the clinician, and any necessary administrative staff who are bound by confidentiality agreements.

We Do Not Sell or Share Your Data

We will never sell, trade, or otherwise transfer your personally identifiable information to outside third parties for marketing or advertising purposes. Your information is strictly used for the purposes of communication and service provision as described above.

Your Consent

By using our website and submitting our contact form, you consent to the terms of this privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below.

M.O.T.H. Counseling & Wellness LLC

(734) 215-7346
silkya@mothcounselingwellness.com